Frequently Asked Questions | Tri State Security Solutions, Inc.
Here are answers to the most common questions about our security services in the Scranton-Wilkes-Barre metro area and Northeastern Pennsylvania.
We proudly serve the entire Scranton-Wilkes-Barre metro area, including Hazleton, and all of Northeastern Pennsylvania. As a locally owned company, we provide fast response times and deep regional knowledge across Lackawanna, Luzerne, and surrounding counties.
Yes. We provide highly trained armed and unarmed officers. Armed officers hold current Act 235 certification. We conduct thorough risk assessments to recommend the most appropriate option for your specific needs.
Uniformed officers provide visible deterrence and are ideal for retail, schools, events, and access control. Plainclothes officers operate discreetly and are commonly used for loss prevention, executive protection, and internal investigations. We recommend the best approach based on your environment and goals.
We pride ourselves on rapid response. Many issues are resolved in hours, not days or weeks. Our 24/7 management availability and local presence allow us to deploy officers quickly, often within minutes for back-up support.
Yes. We specialize in school security with officers who undergo enhanced background checks, including Child Abuse Clearances. Our teams are trained in de-escalation, emergency procedures, and creating safe learning environments.
We provide security for a wide range of clients, including retail stores, shopping centers, warehouses, distribution centers, car dealerships, hotels/motels, movie theaters, construction sites, government buildings, hospitals, medical clinics, and utility companies.
Yes. We provide professional event security for concerts, festivals, sporting events, corporate gatherings, weddings, and private parties. Our teams handle crowd management, access control, and emergency response with both uniformed and plainclothes options.
All officers undergo comprehensive screening, including criminal background checks, DMV records, Child Abuse Clearances when required, and additional verifications depending on the assignment. We only select high-quality candidates.
Yes. Our highly trained Loss Prevention Officers specialize in reducing theft, protecting assets, and improving profitability for retail and commercial clients using both uniformed and plainclothes strategies.
Our company maintains all licenses and insurance required by law. We are bonded by the Luzerne County Courts. Copies are available upon request.
Yes. Our mobile patrol officers provide cost-effective coverage for multiple properties, construction sites, industrial parks, and residential communities with regular and random patrols.
Yes. We offer 24/7 construction site security, including perimeter protection, equipment monitoring, fire watch, and detailed reporting to prevent theft and vandalism.
Simply call us at (570) 861-8700 or fill out our online contact form. We offer free security assessments and will work with you to create a customized plan that meets your exact needs and budget.
As a local, privately owned company, we offer personal service, faster response times, direct access to ownership, and a deep understanding of Northeastern Pennsylvania.